Shipping Updates & What’s Next
about 2 years ago
– Tue, Mar 01, 2022 at 10:51:11 PM
Exquisite eagles, everyone! We’ve been very busy with shipping but it’s time for an update! Jump in and hear what we’ve been up to over at Magpie Games HQ while we work on finishing out the Root: the RPG Kickstarter!
Shipping Updates
Shipping remains an adventure! We’ve navigated custom delays, wayward satchels, and a few shipping delays… but we are prevailing! We’ve been so excited to see you folks receiving your packages and getting to dive into the books and accessories that are arriving!
Thank you for all your patience during the shipping process. We’ve been working to keep you posted as packages get sent out and we appreciate your kindness as we wrap things up. We’ve shipped (or received confirmation of shipping for) more than 80% of all rewards!
There are still some folks that haven’t gotten their shipments, but we’re still working on getting those last packages out very soon. Here’s an update on all the regions!
Shipping status by region:
USA - All domestic orders have gone out! If you don’t receive yours by March 7th, please email us at [email protected]!
UK/EU - Orders are being processed by our reshipper, Kixto. We expect them to have everything shipped in the next few days!
AU - Shipping is complete! We're tracking down the last few tracking numbers. If you don’t have your package by March 7th, please email us [email protected]!
CA - Orders are being processed by our reshipper, Universal Distribution. We expect them to have everything shipped in the next few days! If you don’t receive anything by March 9th, please email us at [email protected].
Rest of World: Basic Shipping - Shipping is complete! Shipping can take 6 - 8 weeks and will not include tracking, but please contact us if you don't receive anything by March 20th by emailing [email protected]!
Rest of World: Advanced Shipping - All invoices have been sent out to folks who opted for advanced shipping. For those who have paid your invoice, you’ll receive a shipping notice and should have your package within two weeks of your shipping notification. If you haven’t received it after that two week period has passed, email us at [email protected]! If you haven’t paid your invoice yet, please do so! Then we can send your rewards to you!
What’s Next?
Now that the game is done, we’ve shifted our focus to complete the Roll20 version of the game! The Roll20 module will let you play Root: The RPG online through Roll20 with your friends! We’re excited to get the work done and expect that we’ll have it out to you by May of this year When it’s released, it will be available for free to anyone who wants to use it.
This Roll20 module will include all of the content from the core book, but also all the content from Travelers & Outsiders! This will have all the new factions, playbooks, and content from the expansion, along with all the content from the core book. We’re excited to see the Roll20 module come to life and can’t wait for you to try it out!
Thank You!
We can’t thank you enough for all your support! We’ve been thrilled by folks getting their rewards, posting cute videos (like this possum video), and sharing fantastic photos on social media! We're also thrilled to see that the Woodland War Machine did both an actual play (featuring Becca Scott) and an interview with Root: The RPG designer, Mark Diaz Truman! It's time for all things ROOOOOOT!
We’ll be back next month with all the latest updates on what we’ve been working on and how the final phases of Root: the RPG are going! Take care, vagabonds!
Shipping News: Custom Delays
about 2 years ago
– Fri, Jan 28, 2022 at 05:13:10 PM
Confounding cats, everyone! We hope you had a great holiday season and are staying safe!
Thanks for your patience as we deal with shipping issues and get Root the RPG out to you! To keep everyone up to date on what’s going on, here’s a breakdown of where Root the RPG shipping is at!
Shipping Updates
Shipping is an ongoing adventure. We’ve hit a few snags as we work to get everything out. One of the first of those is customs. Moving product through customs in several ports has proven to take longer due to customs being backed up globally. While we’re doing our best to get products through customs, there’s very little we can do to speed up that process.
Specifically, the Vagabond Satchels are currently stuck in customs. An unexpected issue with customs has come up with the satchels. We’re working to resolve it quickly and are making headway. As soon as they clear customs shipping will continue. Unfortunately, we cannot ship anything separately, so until they clear, orders will be delayed in going out.
Shipping status by region:
USA - A customs issue is delaying fulfillment. We are still waiting for satchels to clear here, but once they do shipments will begin. We, unfortunately, don’t have an exact date, but we have been assured it will be soon. This may change depending on customs delays.
UK - A customs issue is delaying fulfillment. Once customs clears everything, including books, satchels, and accessories, we will begin shipping throughout the UK and Europe.
AU - Our AU reshipper is waiting for books, satchels, and accessories, which are currently waiting to go through customs. Once these clear customs, orders will go out across AU and NZ.
CA - A customs issue is delaying fulfillment. We’re currently waiting for the satchels to clear customs so we can send them to our Canadian reshipper. Once we’ve cleared customs, books, satchels, and accessories will head North and shipping will go relatively quickly.
The World - A customs issue is delaying fulfillment. Once we’ve cleared customs, we’ll begin shipping directly here to you. In the meantime, for those who selected advanced shipping, we’ll create invoices in our system for you to pay so that your order goes out as soon as the satchels arrive.
Thank You!
We apologize for the delays and know how frustrating this is. We’re so close to getting those books into your hands and are just so frustrated that customs has delayed delivery. We’ll continue to do our best to keep you apprised of the situation, deal with challenges as they come, and get these games to you ASAP!
Thank you for your patience, support, and excitement as we near the finish line. We hope your New Year is off to a good start and you’re staying safe, healthy, and playing great games!
Shipping News: December Edition
over 2 years ago
– Fri, Dec 17, 2021 at 11:30:48 PM
Harmonic hawks, friends!! It’s time for our end of year update with all the information we can offer on where things currently stand!
Shipping Updates
Shipping is continuing as expected, given the same timelines we gave you in November.
Currently, our Australia ship is arriving and orders will begin to go out shortly. We’re waiting on a few more items to get to Australia so everything can ship out at once, including the vagabond satchels which are taking a bit longer to arrive. Once it’s all there and ready to go, folks in New Zealand and Australia will see shipping notifications as your packages are sent out. We sent out the final shipping notice NZ/AU backers this week; if you need to change your address at this point, please email [email protected]!
The United States order is still scheduled to arrive December 31st. It will take as much as a week or two to get to our facility in Atlanta, at which point we’ll get materials to our reshippers in Canada and the UK/EU while we ship the US and rest of world orders. We can’t guarantee when exactly those materials will arrive, but we will keep you posted!
If you’re interested in following along as the boat makes the journey from our factory in China, you can track the boat here: https://www.marinetraffic.com/en/ais/details/ships/shipid:754568/mmsi:636014221/imo:9398412/vessel:ZIM_SAN_DIEGO
You’ll notice in the tracker it estimates the first leg of the trip (to the Panama Canal on Dec 23) not the entire trip. As we’ve mentioned before, the moment that boat gets to port, we can start getting orders out to you folks. Please follow along if you want the most updated info!
Please remember that December 31st is still an estimation, and not a guarantee. Unfortunately, we can’t do anything at this point beyond waiting for our literal ship to come in. Once that happens, we’ll post an update letting you know that the time has come!
In the meantime, please ensure your address in Backerkit is correct as we’re locking those down as the ship comes in at the end of the month.
Thank You!
Thank you once again for your patience as we get through this final leg of our journey; in all our years making games, we’ve never seen a printing and shipping situation quite like this!
That said, we really can’t wait for you to see the final books, play some games, and explore all the Woodland has to offer! Happy holidays and Winter wishes from the Magpie Games team! We’ll talk to you soon as the final stages of shipping commence!
Shipping News
over 2 years ago
– Sat, Nov 27, 2021 at 03:26:52 PM
Foolhardy foxes, vagabonds!! It’s time for another update and we have some news about the printing status and where the games are!
Printing & Shipping
Everything is printed and on a ship! Huzzah! This is the most exciting news!
We have one shipment bound for Australia directly and another that is coming to the United States. We initially expected both ships to arrive in early December—we paid extra to book the first ship we could to the US—but unfortunately that ship has been delayed. There’s little we can do to make it go faster or guarantee any specific schedule.
The ship bound for Australia should arrive in mid-December; the US-bound ship will arrive around Dec 31st of this year. As soon as the game is with us, we will start shipping to backers! If the ship arrives when they estimate, this puts the game in backers hands in early 2022 (and maybe earlier for AU/NZ backers).
We appreciate that this is frustrating and not the news anyone, including us, wanted. The global shipping crisis is causing massive delays and while we are doing our best to navigate the situation, we wish we could do more to get Root: The RPG to you sooner.
Thank you for your patience as we await the books. We appreciate the kindness and support you've shown during this process. We’ll continue to keep you up to date on information as we receive it.
New Free RPG Day Release: Bertram’s Cove!
As part of Free RPG Day, we released Bertram’s Cove, a new clearing for Root the RPG! This clearing will be available as a FREE product (plus shipping) on our webstore this coming weekend as part of our Black Friday sale starting tonight at midnight!
You will also be able to grab the Bertram’s Cove quickstart on Drivethrurpg for free! Check it out and add the clearing to your Root games! You can find our webstore on our website!
Deck PDFs
We have uploaded the PDF of the Equipment Deck and Denizen Deck! These have been added to your Backerkit rewards! To get access to your copy, check your email for instructions via Backerkit to download the decks. You can also head over to your digital downloads page and grab it as a direct download:
https://root-rpg.backerkit.com/backer/digital_rewards
Thank you once again for being such amazing backers and supporting the project. We look forward to when we can let you know the boat’s status as it gets closer, clears delays, and arrives! We hope you're staying safe and playing some amazing games! Till next time, stay awesome, friends!
Final PDFs, Printing, & Shipping Update
over 2 years ago
– Fri, Oct 15, 2021 at 03:07:51 AM
Beneficent bluejays, everyone! We’re happy to share what’s been going on as we wait for the games to arrive!
Printing & Shipping
Printing is going great! Things are going to plan! As we mentioned in our last update, all of the books, maps, GM screens, dice, and more should be on a boat to us within the next month! Shipping from China is currently a tricky situation, but we’re working with some awesome folks to make sure things keep moving. We’ll let you know as soon as we have confirmation everything has shipped to us!
While we shared some pictures last time, we know you wanted to see more! Here’s some more photos from the samples we received:
Our shipping schedule is on track as we mentioned in the last update; once we receive the products, shipping will begin immediately to backers. Assuming everything proceeds according to plan, we will be sending everything out to backers so that packages arrive before the 2021 holidays.
We will be locking down address changes on November 10th. If you need to update your address, please do so in Backerkit before then. After that, addresses will be locked down and your items will be shipped to the most recently added address in Backerkit.
Final PDFs
We’re excited to send you all the final PDFs. These are the official final versions of the Root: The RPG Core Book, Travelers & Outsiders, and the Clearing Booklet! Play materials are included with the downloads! Maps can be found in the Core Book download! Please enjoy the game and have a wonderful time exploring the Woodland with your players! We can’t wait to hear how your games are going!
To get access to all these PDFs mentioned, check your email for instructions via Backerkit to download your preview. You can also head over to your digital downloads page and grab it as a direct download:
https://root-rpg.backerkit.com/backer/digital_rewards
Thank you once again for your support and for joining us on this journey. We can’t wait until we can say packages are off to you! We hope you're staying safe and playing some amazing games! Till next time, stay awesome, friends!
